Effective 14 May 2026

Terms of Service

Effective: 14 May 2026

These Terms of Service (“Terms”) govern your use of the website at hotreloads.com and the marketing, informational, and pre-engagement materials published on it (“the Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

The Website is operated by Hotreloads Digital (“Hotreloads”, “we”, “us”, or “our”), a private limited company incorporated in India under CIN U62013KA2026PTC216629 and registered for GST as GSTIN 29AAICH5169G1Z7. Our registered office is in Bangalore, Karnataka, India.

1. Definitions

In these Terms:

  • “Content” means all text, images, graphics, code, designs, audio, video, and other materials published on the Website.
  • “User”, “you”, or “your” means any individual or entity that accesses the Website.
  • “Services” means the consulting, engineering, and advisory services that Hotreloads offers and that are described on the Website.

2. Eligibility and account access

You must be at least 18 years old and legally capable of forming a binding contract to use the Website. If you are using the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and references to “you” include the organisation. The Website does not currently require an account. If we introduce account-based features in the future, those features will be governed by supplementary terms presented at the point of sign-up.

3. Informational use of the Website

The Website is informational. Nothing on it — including service descriptions, case studies, whitepapers, blog posts, and figures — constitutes a binding offer to provide services, professional advice tailored to your situation, or a representation that any specific outcome is achievable in your specific context. Content is provided for general understanding and is not a substitute for engagement-specific scoping, design, or legal, accounting, regulatory, or other professional advice.

Where the Website contains forward-looking statements, opinions, or commentary, these reflect our views at the time of writing and may not reflect our current views. We make no commitment to update Content after it is published.

4. Services and engagements

If you choose to engage Hotreloads for Services, the terms of that engagement will be set out in a separately signed agreement between you (or your organisation) and Hotreloads. That agreement, together with any associated Statement of Work, will exclusively govern the Services. Nothing on the Website (including pricing references, timelines, or capability statements) overrides or supplements the signed agreement.

Form submissions, consultation bookings, and email exchanges that occur before a signed agreement is in place do not create a binding commitment by either party. We are free to decline an enquiry without giving reasons.

5. Intellectual property

All Content on the Website is owned by Hotreloads or its licensors and is protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Content for your personal or internal business evaluation purposes only. Except as permitted under fair-use, fair-dealing, or comparable doctrines in your jurisdiction, you may not reproduce, modify, distribute, publicly display, publicly perform, sell, sublicense, or create derivative works of the Content without our prior written consent.

The “Hotreloads” name, mark, and logo are trademarks of Hotreloads Digital. Other names and marks on the Website are the property of their respective owners and are used for identification purposes only.

Our open-source repositories carry their own licences (typically MIT). Any use of those repositories is governed by the licence published with the relevant repository, not by these Terms.

6. User submissions

If you submit information to us through a form, email, consultation, or other channel (“Submission”), you represent that the Submission is accurate, that you have the right to share it, and that it does not infringe any third-party right or applicable law. You grant Hotreloads a worldwide, royalty-free, perpetual licence to use, store, and process the Submission for the purposes set out in our Privacy Policy and for any internal business purpose including improving our website and Services. We will not publish your Submission in identifiable form without your consent.

Do not include confidential information of a third party, regulated personal data, trade secrets, or material non-public information in a Submission unless we have agreed in writing to receive it.

7. Acceptable use

When using the Website, you agree not to:

  • attempt to gain unauthorised access to any part of the Website, our systems, or our service providers’ systems;
  • probe, scan, or test the vulnerability of the Website except as part of a coordinated disclosure described in Section 12;
  • introduce malicious code, conduct denial-of-service activity, or interfere with the normal operation of the Website;
  • scrape or systematically harvest Content for use in training a machine-learning model or for redistribution, except with our prior written consent;
  • impersonate another person or misrepresent your affiliation;
  • use the Website in violation of any applicable law, regulation, or third-party right;
  • use the Website to send spam or to engage in unsolicited commercial communications.

We reserve the right to investigate and to take any action we consider appropriate against any User who, in our reasonable judgement, has breached these Terms or applicable law, including suspending access to the Website and cooperating with law-enforcement authorities.

The Website may contain links to third-party websites and may load third-party tools (for example, a scheduling widget or analytics). We do not control, endorse, or take responsibility for the content, products, services, privacy practices, or availability of those third parties. Your use of any third-party site or service is at your own risk and is subject to the terms and policies of that third party.

9. Disclaimers

The Website and its Content are provided “as is” and “as available”, without warranty of any kind, whether express, implied, or statutory, to the maximum extent permitted by law. We disclaim all warranties including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability. We do not warrant that the Website will be free from errors, viruses, or other harmful components, that defects will be corrected, or that the Content reflects current information at the time you access it.

You use the Website at your own risk and are responsible for any consequences of your use, including any reliance you place on Content.

10. Limitation of liability

To the maximum extent permitted by law:

  • in no event will Hotreloads, its directors, officers, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, or loss of opportunity arising out of or in connection with your use of the Website, whether based in contract, tort, statute, or any other legal theory, and whether or not Hotreloads has been advised of the possibility of such damages; and
  • Hotreloads’s total cumulative liability arising out of or in connection with your use of the Website, including the Content and any third-party links, will not exceed INR 1,000 (one thousand Indian Rupees) in the aggregate.

Nothing in these Terms limits any liability that cannot lawfully be limited (including liability for fraud, fraudulent misrepresentation, or, where applicable, death or personal injury caused by negligence).

The limitations in this Section 10 apply only to your use of the Website. Liability for paid Services is addressed separately in the signed engagement agreement that governs those Services.

11. Indemnification

You agree to indemnify and hold Hotreloads and its directors, officers, employees, contractors, and affiliates harmless from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your violation of any applicable law or any right of a third party; or (c) any Submission you provide. We will give you prompt notice of any such claim, allow you to control the defence and settlement of the claim (provided you do not agree to any settlement that imposes an obligation on us without our written consent), and cooperate reasonably at your expense.

12. Security disclosure

If you discover a vulnerability in the Website, we ask you to disclose it to us privately at hello@hotreloads.com before publishing or sharing it elsewhere. We will respond within two business days, work with you in good faith to resolve the issue, and acknowledge your contribution publicly if you wish. We will not pursue legal action against good-faith security researchers who follow this process.

13. Termination

We may, at our sole discretion, suspend or terminate your access to all or part of the Website at any time, without notice or liability, for any reason, including breach of these Terms. Sections that by their nature should survive termination will survive, including Sections 5 (Intellectual property), 6 (User submissions), 9 (Disclaimers), 10 (Limitation of liability), 11 (Indemnification), 14 (Governing law), and 15 (General).

14. Governing law and dispute resolution

These Terms and any dispute or claim arising out of or in connection with them, the Website, or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of India.

The parties will attempt in good faith to resolve any dispute through informal discussions within thirty days of one party notifying the other in writing. If the dispute is not resolved within that period, the dispute will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 of India. The arbitration will be conducted by a sole arbitrator appointed by mutual agreement, or failing agreement, by the High Court of Karnataka. The seat of arbitration will be Bangalore, Karnataka, India, and the language of arbitration will be English. Subject to the foregoing arbitration clause, the courts of Bangalore, Karnataka, will have exclusive jurisdiction over any matter not subject to arbitration.

Nothing in this Section prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

15. General

Entire agreement. These Terms, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between you and Hotreloads with respect to the Website.

No waiver. A failure or delay by us in enforcing any provision of these Terms does not waive our right to enforce that or any other provision in the future.

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force, and the invalid provision will be modified to the minimum extent necessary to be enforceable.

Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a corporate transaction, on notice to you.

Force majeure. Neither party will be liable for any failure or delay caused by events outside its reasonable control, including acts of nature, civil unrest, war, terrorism, pandemic, governmental action, network or power outages, or third-party service failures.

Changes. We may update these Terms from time to time. The “Effective” date at the top will reflect the most recent update. Material changes will be highlighted on the Website at the time the change takes effect.

16. Contact

Questions about these Terms can be sent to hello@hotreloads.com.

Hotreloads Digital Bangalore, Karnataka, India CIN U62013KA2026PTC216629 · GSTIN 29AAICH5169G1Z7

Last reviewed 14 May 2026